Frequently Asked Questions
FAQ
What are the shipping options and costs?
We offer several shipping options, including standard and express shipping. The costs vary depending on the option chosen and the delivery address.
What is the return policy for my order?
We strive for complete customer satisfaction. If you are not satisfied with your purchase, you can return it within 14 hours for a full refund or exchange.
How can I choose my size?
Please refer to our size chart for detailed measurements and instructions on choosing the correct size for your garment.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and instructions to track your package.
How can I contact customer service?
You can contact us via our contact form
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery time vary depending on the destination country.
What should I do if my order arrives damaged or incomplete?
Please contact our customer service immediately and provide photos of the damaged packaging and products. We will do our best to resolve the problem as quickly as possible.